Shipping and Delivery
We ship worldwide.
UK orders are posted second class, and standard Royal Mail airmail is used for all orders outwith the UK. Once shipped, orders generally take 2-3 working days within the UK; 10-14 working days to reach the US and Canada, and a little longer to reach New Zealand, Australia, South Africa and the Far East.
All delivery charges are calculated by weight at checkout. We offer reduced rates for overseas shipping and these are very reasonable. it may cost far less than you imagine to ship your parcel!
In the unlikely event of your order failing to be delivered 15 working days (within the UK), 30 working days (outside of the UK, excluding Canada) or 50 working days (Canada) after it has shipped, we are happy to replace it free of charge.
Please ensure your address is entered correctly, double-checking the country and ZIP / postcode.
You should receive an Order Confirmation email immediately after placing the order, which shows the delivery address details entered - if you do not receive this, or the details shown require update please contact us on firstname.lastname@example.org straight away.